MoEngage

Easily synchronize user segments from MoEngage to Apxor

Prerequisites:

MoEngage Account
Segments that you want to send to Apxor

1. Create a Custom Destination

Step 1: Open the Moengage dashboard and hover on the left panel

Click on App Marketplace

Step 2: Scroll down and click on `Custom destinations`

Step 3: Click on `Add Custom Destination`

Step 4: Give a name to the destination and click on `Add`

2. Create an Integration

Step 1: Click on Integrate and then select `+ Add Integration`

Step 2: Enter a name to identify the integration

Select the POST method
Now, enter the URL as “https://server.apxor.com/v1/cohorts/moe/sync/:appId”, where appId is the customer's unique identifier in the Apxor dashboard.

Step 3: Authentication

Under Authentication, select Basic Auth and enter ApxCohortSync in the username field and auth token given by the Apxor team in the password field.

Step 4: Configure

In Map user identities, set Destination identifier as custom_user_id
In the Request body, change add_users to add_members and remove_users to remove_members
Set the Throttle to 5000 users at a time

The request preview should match the highlights in the snapshot below
Click on Next

Step 5: Test

In the test page enter a example custom_user_id in the User value and click on test
The response should be Success with response code 200

Click on Add integration
Integration has been created successfully!

3. Segment Sync

Step 1: Navigate to All Segments tab in the left panel

Navigate to All Segments tab in the left panel and click on the options button for the segment you want to sync and select Sync Segment

Now click on the Destination drop-down and select the integration that you wish to sync with.
You can also add a Destination and create an Integration from the Add Destination option in the drop-down menu. Follow the above procedures.

Select the sync frequency (one-time or recurring), configure notification settings, and click on Save Sync

The segment sync status and history can be seen on the Segment Sync Info page

The same segment will be visible on the Apxor dashboard in the "Cohorts" tab, with the source set as "MOENGAGE". It might take up to 20 minutes for the segment to sync with Apxor on the cohorts page.