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Survey Stop Conditions

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Last updated 4 days ago

You can configure conditions to stop showing a survey to the end user based on the scenarios below. Once you have finalized the design and navigated to the Target section on the dashboard, you will find the Stop Conditions section at the bottom.

1. User Property

Stop showing the survey once a specified user property is updated.

To configure:

  • Check the box for User Property

  • Select the desired user property from the dropdown

  • Choose the value at which the survey should stop being shown

Examples:

  • subscription_type updates to paid

  • app_version updates to 2.0.03

2. Goal Event

Stop showing the survey once a specific goal event from the campaign is triggered.

To configure:

  • Check the box for Goal Event

  • Select one or more goal events associated with the campaign

Examples:

  • purchase_complete is triggered

  • level_up is triggered

You can also define combinations of events using AND or OR logic.

Examples:

  • Event A AND Event B

  • Event A OR Event B

3. Survey Completed

Stop showing the survey once the user has completed it.

To configure:

  • Check the box for Survey Completed

Once the user completes the survey (e.g., submits the final response), they will no longer be shown the same survey again.

Survey Stop Conditions